Disengagement on the Front Line

I spend a lot of time thinking about how arts organisations can improve big picture planning and processes. But what if the front line visitor experience still isn't up to scratch?

I recently took my children to a school holiday show at a well-respected and professional Melbourne arts venue. Yet, from the moment we got to the front door my experience as a visitor was lukewarm at best. 

The Art of Short-listing Job Applications

This week, I've been thinking about how you go about short-listing candidates for roles in the arts. I've been responsible for recruiting a number of roles in the past, most recently in the area of producing and production management. The number of applications I've received for some positions has been overwhelming, so I've found it essential to have a short-listing system and stick to it.

My experience of Leadership in the Arts

I recently came across a great article on the Australian Businesswomen’s Network blog about the value of strong leadership. It got me thinking about some of the lessons I've learnt in my time leading teams, large and small, in the arts.

My tips for successful leadership: